FAQ

Frequently Asked Questions

Do you give a warranty?

Can you give me a price over the phone?

Is it important that my paint contractor be licensed?

If my contractor is licensed he must have liability insurance, right?

If my contractor is licensed he must have workmen’s compensation insurance, right?

Why shouldn’t I hire the guy that gave me the cheapest bid?

Why shouldn’t I paint it myself? It’s only painting.

Can stucco be painted?

Do you give a warranty?

Yes, one of the best in the business. 10 years on labor and material. Not many paint supply companies give their paint contractors a warranty but ours does. They know we offer our clients’ quality workmanship and unsurpassed expertise so they have offered us a 10-year warranty on all our paints that we pass on to our clients. We’ve been in business for over 15 years, which is important for several reasons. We’ve seen it all and we’ll be here to honor our 10-year warranty.

Can you give me a price over the phone?

If I or any other paint contractor gives you a price over the phone it’s just a guess. Many people think we have a set square foot price but most painters don’t. There are too many variables; how much preparation do the items to be painted need, what type of texture is the surface, do we need to cover furniture and flooring, are there any repairs, what color is it now and do you want to change color, is it water base or oil base, etc…? That’s just a start. So you see, although I would love to be able to give you an accurate quote over the phone – all the gas I would save – it’s just too difficult. For an exact price that isn’t going to change half way through your job it’s very important to have us come to your home for an evaluation. By the way, did I mention all evaluations are free of charge?

Is it important that my paint contractor be licensed?

Yes, Did you know that if your painter is not licensed and there’s a problem at your home with the job you have very little recourse? It’s your responsibility to check the license status. Contractors must have their license number on all their advertising, business cards, proposals etc… You can check license status at – www.cslb.ca.gov

If my contractor is licensed he must have liability insurance, right?

Not necessarily. Believe it or not law does not require liability insurance, however, it covers damage to your property in the event your painter goofs up. If your painter damages your property and doesn’t carry commercial general liability insurance, you or your homeowner insurance policy could end up paying for damages. Ouch! Ask to see a copy of his certificate of insurance.

If my contractor is licensed he must have workmen’s compensation insurance, right?

Not necessarily. In California, if a contractor has employees, they’re required to carry workers’ compensation insurance. Some contractors get around this by claiming exempt. Meaning they have no employees. Yet they say they’re going to paint the entire exterior or interior of your home in 2-3 days – By themselves, yeah right. The importance of this insurance cannot be overstated. If a painter is injured working on your property and the contractor doesn’t have insurance, you could be liable to pay for injuries and rehabilitation. Your homeowner’s insurance may or may not cover those costs. Ouch again! Ask to see a copy of his certificate of insurance.

Why shouldn’t I hire the guy that gave me the cheapest bid?

Well first; did you read the stuff above? But how much will that cheap paint job cost if one of his “employees” falls of a ladder and gets hurt? How much will that cheap paint job cost if the painters ruin your carpet, cabinets, sofa, etc… and can’t pay to replace them? With that said if you compare apples to apples you’d find that we are very competitive even with all that we have to offer. Cost of hiring a professional painter to do it right the first time – PRICLESS!

Why shouldn’t I paint it myself? It’s only painting.

You’re right; it’s not brain surgery after all. But do you really want to spend all weekend painting 1 room only to find you have 3 bedrooms, 2 ½ bathrooms, living room, dining room, etc.. more to go. Do you like climbing 20-foot ladders? Do you know the difference between oil and latex based paints? Do you know the difference between a regular primer and a sealing primer? Did you know you can paint oil over water but not water over oil? There’s a little more to it than many people think. I can’t tell you how many jobs we’ve done that the homeowner started and couldn’t or didn’t want to finish. And boy have we fixed some big mistakes.

Can stucco be painted?

Yes, I often say that stucco is like a sponge it’s so porous that it holds paint better than any surface on the entire exterior of your home. Remember just about any surface can be painted if you use the right materials. There are several coatings that can be used on stucco but a 100% acrylic is usually the best. We’ve painted hundreds of stucco homes and would be glad to give you many addresses of buildings that we’ve done in the past.

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